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Privacy Policy

This is the web site of Genki Japanese and Culture School, operated by the corporation Genki Global, legally registered in Japan.

Our Fukuoka City postal address, and legal address, is
Genki Building,
Hakataekihigashi 1-16-23
Hakata-ku, Fukuoka 812-0013

Our Tokyo postal address is

Hanazono Building 3f,
Shinjuku 5-17-6
Shinjuku-ku, Tokyo 160-0022

Our Kyoto postal address is

Hayashi Building 2f,
Shimizuchō (Kawaramachidōri), 454-1
Shimogyō-ku, Kyōto-shi 600-8025

We can be reached via e-mail or telephone at the details below:


This page gives information about what data our website collects on its users, and how you can control your data. It also gives information on what data our company collects on clients and enquiries, and how you can control that data.

1. Automatically Collected Data

Our website server collects no personal information automatically. However, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use cookies for a number of purposes:

  • To remember which particular pages you have visited, to optimise your user experience.
  • To generate statistics about usage of our website, for analysis. For this, we use a third-party cookie, set by Google Analytics. All data in our Google Analytics account is anonymized, so we do not have the ability to access individual user data. Data is kept for roughly two years before being deleted.
  • Knowing if you have agreed or disagreed with our Cookies policy.
  • Cookies are not used to identify you personally and are not used or any other purpose other than the ones stated above.
  • You can withdraw your consent from using cookies by clicking the “No” button when prompted, or by turning off cookies for this website in your browser.

How to control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

2. User-Supplied Data

a. Non-customer Data

If a user of our website supplies us with personal information, including e-mail address, name, address, and telephone number, we may collect that information and store it.

The information we collect is only used by us to contact users for follow-up marketing purposes, and to analyze trends. We do not provide user information to any other companies.

We only contact users who have indicated that they wish to be contacted by us. If you are unsure whether you indicated that you would like us to contact you, but do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

b. Customer Data

As part of the application process, we require a certain amount of personal information from customers. This information is stored in a secure system with strict access controls, provided by the Europe-based company Intrinsiq.

Customer data may be shared with other companies, if required in the provision of services requested by the customer.

Service Data shared Relevant companies
Accommodation Name, birthdate, nationality, gender, relevant medical information, accommodation preferences, arrival details, Japanese ability, and similar data Multiple companies, depending on specific type and location of accommodation
Internship placement Name, birthdate, nationality, gender, relevant medical information, Japanese ability, work experience, and similar data ICC Consultants Inc. (internship placement company), Meiji Academy (depending on placement)
Genki online services All customer data Intrinsiq Ltd. (language school management software company)
Cultural activities Name, birthdate, nationality, gender, relevant medical information, Japanese ability, and similar data Multiple companies, depending on specific activity
Travel Name, birthdate, nationality, gender, relevant medical information, Japanese ability, and similar data Multiple companies, depending on specific travel plan

We continue to store customer information for roughly two years after your study has finished. After that time, we will either delete your information, or anonymize it for historical analysis.

3. How To Control Your Data

Upon request we provide site visitors and customers with access to all information that we maintain about them. To request your information, or to request corrections to any of your information, contact us at the address above.

If you would like us to delete some or all data that we hold on you, contact us at the address above. Data will be deleted within a reasonable time. Please note that if you studied with GenkiJACS on a student visa, GenkiJACS is required by Japanese law to store paper copies of your visa application and related documents for a minimum of two years.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

4. Explanation of what data is requested

Here we will explain why we request the information we ask for on our estimate request form

Data Reason for requesting
Sex/gender To allow us to address you correctly in emails, and to make sure we can advise you correctly about available accommodations (for example, is staying in a sharehouse, we would only place you in a room on a floor with other students of the same gender).
*If you are non-binary, trans, or prefer not to say, you do not need to answer this question
Birthdate To allow us to advise you on potential visa issues.
Nationality/citizenship To allow us to advise you on potential visa issues.
Current country of residence To allow us to recommend travel methods.
Contact telephone (optional) Enter your number if you would like us to call you to discuss your study options.
Email Required to send your quote to you.
Current Japanese Level Some courses are only open to certain levels of students. This info allows us to ensure that your courses are correct for you. We provide a comprehensive placement test on the first day of classes, so the level you provide here is just for our information purposes.
I heard about GenkiJACS from To allow us to ensure our marketing is reaching students effectively, letting us keep the price of our programs low
If applying with another person, enter name(s) here: To allow us to calculate tuition discounts for multiple students coming together.

Begin the journey of a lifetime. Speak Japanese, live Japan.

About Us

Accredited and award-winning Japanese school in Tokyo, Kyoto, Fukuoka and Nagoya. Learn real-world, communicative Japanese in small, intimate classes. Kickstart the journey of a lifetime in Japan, or bring your existing skills to new levels.

Head Office

Hakataekihigashi 1-16-23,
Hakata-ku, Fukuoka-shi 812-0013,

+81 (0)92 472 0123

Tokyo School

Hanazono Bldg 3F, Shinjuku 5-17-6,
Shinjuku-ku, Tokyo 160-0022,

+81 (0)3 6457 3554

Kyoto School

Hayashi Bldg 2F, Shimizuchō (Kawaramachidōri), 454-1,
Shimogyō-ku, Kyōto-shi 600-8025,

+81 (0)75-353-0003


Meieki-Nagata Bldg 4F, Meieki 3-26-19, Nakamura-ku, Nagoya 450-0002,

+81 (0)52-433-3152